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What you will learn
Define what Lean Six Sigma is, where it came from, and why organizations benefit from it
Summarize the Lean Six Sigma Improvement method known as DMAIC (Define, Measure, Analyze, Improve and Control)
Describe how to create a project charter, gather the voice of the customer, and build a high-level map of the process
Describe how to select measures, plan for data collection, and collect baseline data about a process
Describe how to conduct process analysis, conduct data analysis, and then brainstorm and validate root causes of process problems
Describe how to craft, filter and determine solutions to process problems, and then mitigate the risks of process change
Understand how to create monitoring plans, develop response plans, and document the project
Identify which type of tests and control charts are appropriate for any given data set
Understand how to construct an effective project storyboard
What you will learn
Define what Lean Six Sigma is, where it came from, and why organizations benefit from it
Summarize the Lean Six Sigma Improvement method known as DMAIC (Define, Measure, Analyze, Improve and Control)
Describe how to create a project charter, gather the voice of the customer, and build a high-level map of the process
Describe how to select measures, plan for data collection, and collect baseline data about a process
Describe how to conduct process analysis, conduct data analysis, and then brainstorm and validate root causes of process problems
Describe how to craft, filter and determine solutions to process problems, and then mitigate the risks of process change
Understand how to create monitoring plans, develop response plans, and document the project
Identify which type of tests and control charts are appropriate for any given data set
Understand how to construct an effective project storyboard